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Is there a video or a tour to walk me through it?

There is no guided tour inside the app. The walk-through is in Guides: one question per page, with a picture of every step. You can also ask the help chat or message your account manager.

Updated 19 October 2026

Opening Guides or the help chat changes nothing on your account.
  1. Press Help at the bottom right

    The Help button is at the bottom right of every page. It opens the help chat, where you can ask in your own words.

    Help, at the bottom right.

    Help, at the bottom right.

  2. Press Guides

    Guides is at the top of the help chat. It opens the how-to guides in a new page, so your chat stays where it is.

    Guides, at the top of Help.

    Guides, at the top of Help.

  3. Search, or pick a guide

    Type what you want to do in Search for articles, in your own words. Below it are step-by-step guides, then every question grouped by area: your community, courses, website, Outreach and more.

    Search for articles, at the top of the guides.

    Search for articles, at the top of the guides.

  4. Message your account manager

    Press the green ACCOUNT MANAGER button at the left edge of the page. You can type, record your screen, take a screenshot or leave a voice note, and see your past conversations.

    The account manager button, on the left.

    The account manager button, on the left.

Questions coaches ask

Is there a walk-through of Outreach?#

Yes. On the Outreach trial screen, press Learn more: three screens show how Outreach finds people, starting with Influencer monitoring. Not now closes it.

Can I see a real course before I build mine?#

Yes. See a real course as a student.

Where do I start?#

What to do first.

You will know it worked whenYou have a guide open for the thing you want to do, or a question on its way to us.

I do not know where to start. What do I do first?

Related articles

Can I talk instead of typing?

Under the boxes you type into there is a **Speak** button. Press it, talk, press **Stop**, and your words are typed into the box for you. It works on a laptop and on a phone.

Do I have to decide on the leads offer right now?

No. Your community is free and works without it. The price for leads is Outreach, a separate paid tool that finds people for your community, and you can say no and carry on building.

How do I ask for help, and where do I see the reply?

Your account manager is one press away on every screen. You write, add a screenshot or leave a voice note, and the reply comes back to the same place. About a minute to send.

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