Terms of Service

Replicants, operated by Replicants.ai · Last updated: 24 September 2026

These Terms of Service ("Terms") govern your access to and use of Replicants (formerly called Coachbot) and its associated services at coach.replicants.ai (the "Service"), operated by Replicants.ai ("Replicants", "we", "us"). By using the Service you agree to these Terms.

1. The Service

Replicants provides business software for customer engagement and marketing, including the optional ability to connect third-party advertising accounts (such as Google Ads) and create and manage advertising on your behalf. You are responsible for the accounts you connect and for compliance with the terms and policies of those third-party platforms.

2. Your account

You must provide accurate information, keep your credentials secure, and are responsible for activity under your account. You must have authority to connect any advertising account you link to the Service.

3. Advertising features

When you use advertising features, campaigns are created in a paused state and no advertising spend occurs until you explicitly activate them. You are responsible for your advertising budgets, spend, and for the content of campaigns you activate. Advertising is delivered and billed by the third-party platform (e.g. Google Ads) under that platform's terms.

3a. Scheduling and calendar features

When you use scheduling features, you may connect a calendar so that your clients can see when you are available and book sessions with you. We read only your free/busy times from the calendar you select, and we write only to a calendar our application creates. You remain responsible for honouring the sessions your clients book, and for disconnecting the calendar if you no longer wish us to check it.

3b. Social accounts and YouTube

You may connect social accounts, including a YouTube channel, so that the Service can publish the posts and videos you choose and show you the comments on them. Nothing is published, replied to, hidden or shown without your action. The Service uses YouTube API Services: by using the Service's YouTube features you agree to be bound by the YouTube Terms of Service, and Google's handling of your data is described in the Google Privacy Policy. You are responsible for the content you publish and for complying with each platform's own rules.

4. Acceptable use

You agree not to misuse the Service, including by attempting to breach security, disrupt the Service, infringe others' rights, or use it for unlawful purposes.

5. Data and privacy

Our handling of your data, including data obtained from connected Google accounts, is described in our Privacy Policy.

6. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, Replicants is not liable for indirect, incidental, or consequential damages, or for advertising spend, results, or outcomes on third-party platforms.

7. Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to protect the Service and its users.

8. Changes

We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance of the updated Terms.

9. Contact

Questions about these Terms? Email support@replicants.ai.