Where do I change my card or update my payment details?
When a payment does not go through, open Settings, then Billing, and press Update your card on that plan. About two minutes. Billing shows that button only after a failed payment, so to change your card at any other time, ask us in the help chat.
Updated 19 October 2026
About the card box
Where is the button?#
Open Settings, then Billing; on a phone, press the menu button first. The plan whose payment failed says We could not take the last payment. in red, with Update your card under it.
What does the button say?#
If money is due it shows the amount, for example Pay $97.00 now, and the new card is charged straight away. If nothing is due it says Save card, and that card is used from now on.
Can I see what I pay?#
Yes: each plan on Billing shows what it costs a month and its Next payment date. See What am I paying for, and how do I stop it?.
Billing only offers Update your card on a plan whose last payment failed. To change the card at any other time, for example because it is about to expire, ask us in the help chat. Never type your card number into the chat.
What am I paying for, and how do I stop it?
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